Nagabajee Your Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Applicability

This Privacy Policy explains how information collected about you during your use of the Nagabajee platform (website and mobile app) is used and protected. It applies to all registered users and visitors alike.

By creating an account or using the platform, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using the platform and reach out to our support team.

This Privacy Policy is drafted in accordance with international data protection laws and GDPR (General Data Protection Regulation) guidelines. We have presented this policy in plain language with our Bangladeshi users in mind.

2What Information We Collect

Nagabajee collects two types of information — what you provide directly and what is automatically gathered while you use the platform.

Information you provide directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Username and password (encrypted).
• National ID or passport details for KYC verification.
• Payment method details (Mobile Pay/Nagad number, bank account).
• Address and area code.

Automatically Collected Information:

• IP address & device type.
• Browser information & operating system.
• How long you spent on the platform and which pages you visited.
• Betting history and transaction records.
• Login time and location data.

3How We Use Your Information

Nagabajee uses your information only for the purposes listed below. We never misuse your data or use it beyond its intended purpose.

4Data Retention Period

Nagabajee does not retain any data beyond what is necessary. Specific retention periods are defined for each category of information.

• Account Information: For the duration of your active account and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Log Files & Session Data: Up to 90 days.
• Marketing Consent Data: Until consent is withdrawn.

5Data Sharing & Disclosure Policy

Nagabajee never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: With Mobile Pay, Nagad, or your bank to process transactions.
• KYC Partner: Licensed verification services for identity confirmation.
• Law Enforcement: When required by court order or legal obligation.
• Anti-Fraud System: With security partners to prevent fraud.

6Cookie Policy

Nagabajee uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Required for login and security — cannot be disabled.
• Performance Cookies: To understand how different parts of the platform are being used.
• Preference cookies: To remember your language and settings.
• Analytics Cookies: To help improve the platform (with your consent).

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7Your Rights & Controls

You have full control over your personal data. Nagabajee guarantees you the following rights:

• Right to know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to deletion: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can opt out of having your data used for specific purposes.
• Right to Portability: You can receive your data in a standard, portable format.
• Right to Object: You can opt out of marketing communications.

8Data Security Measures

Nagabajee uses industry-leading technology and practices to protect your information. Our security infrastructure is regularly updated and audited.

• All data is stored with 256-bit SSL/TLS encryption.
• Passwords are secured with bcrypt hashing — no one can ever see your actual password.
• Two-factor authentication (2FA) is available for added security.
• The system is under 24/7 security monitoring.
• Regular penetration testing and vulnerability scanning are conducted.
• Data backups are stored on separate, secured servers.

9Child Protection Policy

Nagabajee is strictly prohibited for anyone under 18. We never knowingly collect information from minors.

• Age verification is mandatory at registration.
• Any account found to belong to a minor will be closed immediately.
• Any data collected from a minor will be deleted immediately.
• Parents are advised to use parental controls on their own devices.

10Third-Party Links & Services

Any third-party links or services found on the Nagabajee platform operate under their own separate privacy policies. Nagabajee is not responsible for the data protection practices of those services.

• Payment gateways (Mobile Pay, Nagad, etc.) are governed by their own privacy policies.
• We do not store full card or account numbers on our servers.
• Please review the privacy policy of any third-party service before using it.

11Privacy Policy Updates

Nagabajee reserves the right to update this Privacy Policy when necessary. Registered users will be notified by email before any significant changes take effect.

• The date of any changes will be shown at the top of this page under "Last Updated".
• Continued use of the platform after a new policy takes effect will be considered as acceptance.
• For significant changes, your consent will be requested at login.

12Contact & Complaints

For any questions, complaints, or data deletion requests regarding our Privacy Policy, please reach out through the following:

• Email: support@nagabajee.biz
• Live Chat: Click the chat button on the right side of the platform.
• Response Time: Usually within 24–48 hours.